VividRange®

Legal

Privacy Notice

Last updated: 22nd July 2026

This Privacy Notice explains how VividRange® collects, uses and protects information relating to identifiable individuals.

It applies when you:

  • visit this website;
  • contact VividRange®;
  • submit a research enquiry;
  • discuss a potential commission;
  • enter into an engagement;
  • supply information during a project;
  • receive an invoice or other business correspondence.

1. Who is responsible for your information?

VividRange® is operated by:

Openvista Ltd trading as VividRange® Registered company in England & Wales, 16037188 Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

privacy@vividrange.io

For UK data-protection purposes, the operator identified above is the controller of the information described in this notice.

2. Information VividRange® may collect

The details held will depend on how you interact with the website and whether a research engagement is discussed or agreed.

They may include:

Identity and contact details

  • name;
  • organisation;
  • role or professional position;
  • email address;
  • telephone number;
  • business or correspondence address.

Enquiry and engagement details

  • the question or problem you wish to discuss;
  • intended use of the proposed work;
  • project requirements;
  • timing considerations;
  • correspondence, meeting notes and recorded decisions;
  • proposals, agreed terms and project documentation.

Research and source material

  • datasets;
  • documents;
  • technical records;
  • written observations;
  • background information;
  • material supplied to support an investigation.

You are responsible for ensuring that you are authorised to provide material relating to another person.

Financial and administrative records

  • invoicing details;
  • purchase-order references;
  • payment status;
  • transaction records;
  • accounting correspondence.

VividRange® does not operate an online checkout or collect payment-card details through this website.

Website and technical information

This website uses only cookies necessary for its operation. If optional analytics are introduced, you will be asked for your consent before they are used

3. How information is obtained

Information may be collected:

  • directly from you;
  • from an organisation you represent;
  • through correspondence or meetings;
  • from material supplied for a proposed or active commission;
  • from professional advisers or service providers;
  • from public sources where relevant to a legitimate research or administrative purpose.

Where information is obtained from another source, VividRange® will consider whether you need to be informed separately.

4. Why the information is used

VividRange® may use relevant details to:

  • respond to enquiries;
  • assess whether a proposed assignment is suitable;
  • prepare and discuss proposals;
  • agree and administer research engagements;
  • communicate with clients and authorised representatives;
  • conduct work within the agreed scope;
  • manage invoices and financial records;
  • protect confidential or proprietary material;
  • maintain the security and operation of the website;
  • establish, exercise or defend legal rights;
  • meet regulatory, accounting and legal obligations.

Information supplied for one purpose will not be used for an unrelated activity without an appropriate basis.

5. Lawful bases

The lawful basis depends on the reason for using the information and the relationship between the parties.

VividRange® may rely on:

Steps before entering a contract

Where a private client asks VividRange® to consider a commission or prepare an agreement.

Performance of a contract

Where processing is necessary to provide an agreed service to an individual client.

Legitimate interests

Where reasonably necessary to:

  • respond to professional or organisational enquiries;
  • administer business relationships;
  • assess project suitability;
  • protect systems and confidential material;
  • maintain records;
  • manage disputes;
  • develop and operate the service.

When relying on legitimate interests, VividRange® will consider whether those interests are outweighed by the individual’s rights and reasonable expectations.

Where records must be used or retained to meet tax, accounting, regulatory or other legal requirements.

Where consent is specifically requested, such as for optional cookies or another activity that requires a voluntary choice.

Consent may be withdrawn at any time. Withdrawal does not affect processing that took place lawfully beforehand.

6. Sensitive information

VividRange® does not routinely seek special-category information, such as health data, political opinions, religious beliefs, biometric identifiers or details about ethnicity or sexual orientation.

Do not provide such material unless it is necessary for an agreed purpose and its handling has been discussed in advance.

Where sensitive information is required, VividRange® will identify an additional legal condition before using it.

7. Who may receive the information?

Information may be shared where necessary with:

  • website-hosting and technical-support providers;
  • email and document-storage services;
  • accountants, legal advisers and professional consultants;
  • approved contractors working under appropriate obligations;
  • public authorities where disclosure is legally required;
  • another party where this is necessary to establish, exercise or defend legal rights.

Access should be limited to the material needed for the relevant function.

VividRange® does not sell personal information.

8. International transfers

Some technology or professional-service providers may process information outside the United Kingdom.

Where this occurs, VividRange® will use an appropriate transfer mechanism or other protection required by data-protection law.

9. How long information is kept

Information will be retained only for as long as reasonably needed for the purpose for which it was collected, including contractual, accounting, legal and dispute-management requirements.

Retention will take account of:

  • whether an enquiry becomes an engagement;
  • the duration and nature of the assignment;
  • agreed confidentiality obligations;
  • applicable record-keeping requirements;
  • limitation periods for potential claims;
  • whether material remains necessary to protect intellectual property or evidence project decisions.

The following periods must be confirmed before publication:

  • unsuccessful or inactive enquiries: 60 days after the last correspondence;
  • client and engagement records: 6 years after the engagement ends;
  • invoices and accounting information: 6 years;
  • website security logs: 90 days;
  • cookie-consent records: 6 months (or until consent is refreshed or withdrawn).

Information may be retained for longer where required by law, a dispute is active or deletion would undermine an agreed evidential record.

10. Security

VividRange® uses proportionate organisational and technical measures intended to protect information against unauthorised access, loss, alteration or disclosure.

The public notice does not describe detailed security controls where doing so could weaken their effectiveness.

No method of storage or transmission can provide an absolute guarantee of security.

11. Your rights

Depending on the circumstances and lawful basis, you may have the right to:

  • request access to information held about you;
  • ask for inaccurate or incomplete details to be corrected;
  • request deletion;
  • restrict how information is used;
  • object to certain processing;
  • receive eligible information in a portable format;
  • withdraw consent where processing depends on consent;
  • complain about the handling of your information.

Some rights are subject to legal conditions or exemptions and may not apply in every situation.

To exercise a right, contact:

privacy@vividrange.io

VividRange® may request information needed to confirm your identity and understand the request.

12. Automated decision-making

VividRange® does not use personal information to make solely automated decisions that produce legal or similarly significant effects.

13. Complaints

Please contact VividRange® first so the concern can be reviewed:

privacy@vividrange.io

You also have the right to complain to the Information Commissioner’s Office, the United Kingdom’s data-protection regulator.

Information about raising a complaint is available through the ICO website.

14. Other websites

The website may link to services operated by other organisations.

VividRange® is not responsible for their privacy practices. You should review the notice provided by the relevant operator before supplying information.

15. Changes to this notice

This Privacy Notice may be updated when VividRange’s services, systems or legal obligations change.

The date at the top of the page will show when the current version was issued. Material changes may also be communicated through another appropriate channel where necessary.